Communication, Distance and Culture:
Protecting Your Supply Chain From These Disruptions


“The single biggest problem with communication is the illusion that it has taken place.”

George Bernard Shaw

Global Supply Chain Workshop

Our global supply chains depend heavily on coordination by humans who must interact effectively, in order to ensure the end customer is served on time, with excellent quality and at a competitive cost.

In the auto industry, where every second counts, effective interactions require effective communication. And now that we depend on suppliers from every corner of the world – miscommunication is creating opportunities for costly mistakes, quality problems, late deliveries and late projects.

Just because you sent someone an email, or had an international telecom does not mean things were understood, or that they will get done right.

This workshop will help you and your team reduce misunderstandings, help solve problems caused by bad communication, and ultimately improve your operation.

Benefits of Attending

  • Understand the cost of miscommunication on your competitiveness
  • Learn how to apply Lean thinking to the communication process
  • Identify ways to reduce cultural misunderstandings
  • Acquire skills for improving coordination of your global suppliers
  • Improve the quality of interactions to improve execution
  • Overcome Obstacles Caused by Communication, Culture and Distance

Communication is a process

Because communication is a process, there are ways to harness your continuous improvement assets toward finding solutions that can reduce costs rooted in daily misunderstandings.

The author will present case studies and lead activities to help uncover causes and effects rooted in communication, distance and culture that are impacting the automotive sector. In this seminar he will present how to adapt Lean/Quality methodologies, such as Five S, PDCA, Value Stream Mapping, Standard Work, and A3 management, to analyze and reduce waste in the coordination of local and global teams.

Who should attend?

  • CEOs, COOs, CFOs
  • Supply Chain Executives
  • Operations Managers
  • Lean, 6-Sigma Leaders
  • Human Resources Managers
  • Project Managers
  • Quality Managers
  • Lean Consultants

Friday – February 24, 2017

Agenda Topics:  8:00 am – 12:30 pm

  • Changes to circumstances that impact the supply chain
  • New world, new Lean: four walls vs. the new shop floor
  • Adopt Zero-Based thinking to remove unseen costs
  • Challenges for global teams: delayed cause and effect
  • Culture, Language and Distance: 3 key obstacles to flow
  • Examples: Drawings, Specifications, IT Systems and Operating Instructions
  • Lean communication: the new standard of work
  • Lean thinking applied to the new wastes
  • Apply : Five S , PDCA, A3, 5 Why’s, VSM and Standard Work to improve interactions between all stakeholders.

    Workbook for each participant
    Planned coffee break

Aligned Teams + Clear Focus = Fast Response

Presenter:  Sam Yankelevitch


Sam is an author, trainer and speaker, whose expertise is focused on the problems organizations are experiencing in the increasingly complexity of the 21st century. In his most recent corporate role, as a former VP and general Manager of a German automotive supplier, Sam was responsible for the company’s US and Mexico operations.

Prior to that, Sam managed operations in international settings where execution depended highly on effective communication for things to get done.

He is the author of Global Lean: Seeing the New Waste Rooted in Communication, Distance and Culture where he combines his Lean journey with more than 30 years operations experience. Sam is also the author of Lean Potion#9- Communication: the Next Lean Frontier and Lean Communication: Applications for Continuous Process Improvement.

He has presented at conferences, and professional group events and has trained teams from multiple automotive Tiers and OEMs.

What Execs Say About Sam’s Workshops

… agreed this workshop was to the point and with a lot of valuable Information they were aware of.

… agreed it was very helpful for communication and helps to focus on the solutions.

… agreed – All topics were well defined and clear, helped them understand exactly how to approach the problems with culture in a global setting.


What Execs Say About Events

Over 350 events included full- and half-day conferences and online seminars.

Over 8,000 automotive industry executives paid to attend in Detroit, Beijing, Brussels and online.

… of attendees stated they will attend our other events in future.

… of attendees stated they’ll recommend these and future seminars to colleagues.

… of attendees rated our events ‘excellent’ or ‘very good’.


Workshop Pricing

  • A 1/2- Day Seminar for Automotive Industry Leaders
  • Automation Alley Headquarters
  • in Troy, Michigan
  • February 24, 2017
Individual $450


Workbook for Each Participant

Planned Coffee Break

Payment via PayPal or Credit/Debit Card

Cancellation: Up to 5 Working Days Prior to Event For Refund

2 PERSONS $800


$100 Total Savings for 2 Persons Attending

Workbook for Each Participant

Planned Coffee Break

Payment via PayPal or Credit/Debit Card

Cancellation: Up to 5 Working Days Prior to Event For Refund

3 PERSONS $1,125


$225 Total Savings for 3 Persons Attending

Workbook for Each Participant

Planned Coffee Break

Payment via PayPal or Credit/Debit Card

Cancellation: Up to 5 Working Days Prior to Event For Refund



For Groups of 10 or More

Workshops at Your Company Location

Each Workshop Customized to Your Company Needs

Contact Us

About us’s “Global Business Professor” is the leading online education company helping corporate professionals and business school students learn practical, up-to-date international business skills. Global Business Professor offerings include on-demand seminars and audio interviews with practicing experts around the world, online courses from leading educational institutions, reports, studies and international business eJournals. is the leading global business intelligence source for the automotive industry, connecting the worldwide auto supplier industry with the resources to effectively do business globally. Through the web site,, auto supplier executives can find insight, solutions and strategies focused on doing business in the world’s top automotive markets.